Redivus Health Privacy Policy

Effective Date: August 24, 2026

 

At Redivus Health (“we”, “us”, or “our”) is committed to fair information practices and respects the privacy and security of its users.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our software, app, services, and website (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect (Non-PHI Only)

We collect limited information:

A. Information You Provide:

    • Name
    • Email address

B. Automatically Collected Data:

    • Device and browser type
    • Operating system
    • App version
    • IP address (for security/diagnostics)
    • Crash reports and error logs
    • Pseudonymous usage data (e.g., scenarios run, time spent in features)
    • Activities performed during usage of the Services and/or App

 

2. How We Use Your Information

We use this limited data to:

  • Provide core functionality – Enable and operate the Services and/or App.
  • Improve product quality and advance functionality – Analytics, troubleshooting, and performance optimization.
  • Security – Detect fraud, misuse, or technical threats.
  • Legal compliance – Respond to lawful requests.

We do not sell your personal information.

 

3. Information Sharing

We may share your information as follows:

  • With service providers and vendors who assist us in providing the Services.
  • With your consent or at your direction.
  • In response to legal requests or to protect our rights, property, or safety.
  • In connection with a merger, acquisition, or other corporate transaction.

 

4. Data Security

We implement reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

The security of your information and data while using our Applications is very important to us. Our Applications employ a variety of technical safeguards to protect the confidentiality, integrity, and availability of your personal information including supporting Transport Layer Security (TLS)/Secure Sockets Layer (SSL) certificate technology and encryption.

In addition, healthcare organizations we contract with may use a variety of physical, administrative, and technical measures to protect your personal information.

 

5. Data Retention

We retain data only as long as necessary to:

  • Provide the App’s services.
  • Maintain legitimate business records.
  • Comply with legal obligations.

Upon verified request, we will delete or anonymize your account data within 30 days, except where retention is legally required.

 

6. Your Choices

You have certain rights and choices regarding your information, including the ability to:

  • Access and update your personal information.
  • Opt-out of receiving promotional communications.
  • Disable cookies through your browser settings.
  • Request the deletion of your account and associated data.

 

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Support@Redivus.com.

 

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.